Legal

Terms of Service

Last updated 5 September 2026

Please read this before relying on the page below. It was drafted from how Flash Chat actually works rather than from a template, but it has not been reviewed by a lawyer. Flash Chat is operated from both Bangladesh and Saudi Arabia, and the governing-law clause is deliberately left open, because naming two legal systems at once produces ambiguity rather than protection. Have a qualified adviser settle that clause and confirm the rest fits your obligations before treating this as final.

These terms cover use of Flash Chat, operated by an individual trading as Flash Chat. Creating an account means accepting them. If you do not accept them, do not use the service.

The service

Flash Chat connects a WhatsApp number — through Meta’s official Cloud API or through an engine linked by QR code — and an optional SMS gateway running on your own Android handset and SIM, into one shared inbox with automations and an API.

WhatsApp is not ours

Linking a number by QR code uses WhatsApp in a way Meta does not formally support for business automation. Meta can restrict or ban a number at its own discretion, we cannot prevent that, and we are not liable for it. Bulk or unsolicited messaging makes it considerably more likely. If losing the number would seriously harm your business, use the official Cloud API route.

Your responsibilities

You must have a lawful basis to message every person you message. A purchased list is not consent.
You must honour opt-outs and must not circumvent the unsubscribe mechanism.
No unlawful, deceptive, hateful or infringing content, and no impersonation of another person or business.
You must comply with WhatsApp’s and Meta’s policies, the marketing and data protection law that applies to you, and your mobile operator’s terms if you use the SMS channel.
You are responsible for activity under your account and for your team members’ access.

Suspension

An account may be suspended or closed where these terms are broken, where it is used for spam or fraud, or where required by law or by an upstream provider.

Charges

Paid plans are billed in advance for the period shown at purchase. Limits apply per plan. Third-party costs are yours: Meta’s conversation charges on the Cloud API route, your mobile operator’s rates on the SMS route, and any AI provider you connect.

No warranty

Flash Chat is provided as is, without warranty and without an uptime guarantee. It depends on providers outside our control — WhatsApp, Meta, mobile networks, hosting — and any of them can interrupt it.

Liability

To the extent the law allows, we are not liable for indirect or consequential loss, for lost profit, revenue, data or goodwill, or for a number being restricted or banned by WhatsApp or Meta. Where liability cannot be excluded, it is limited to the fees paid to us in the three months before the claim. Nothing here excludes liability that cannot lawfully be excluded.

Your data

Your contacts and messages are yours, and are handled as described in the Privacy Notice. Export anything you want to keep before closing your account.

Ending it

You may close your account at any time. We may end the agreement on notice, or immediately for a serious breach.

Governing law

To be finalised. Flash Chat is operated from Bangladesh and Saudi Arabia. Naming two legal systems at once would leave it unclear which rules decide a dispute, so this clause is left for a qualified adviser to complete rather than stated inaccurately. Nothing in this section limits any right you have under the law that applies to you.

Changes

These terms may change. The date above shows when they were last revised. Continuing to use Flash Chat after a change means accepting it.

Contact

admin@flashchat.xyz